:root {
  --sf-green: #3d5c45;
  --sf-green-dark: #2f4a38;
  --sf-gold: #f0b429;
  --sf-gold-hover: #e5a820;
  --sf-ink: #4a4a4a;
  --sf-border: #d8dde3;
  --sf-bg: #eef1ef;
  --sf-card: #ffffff;
  --sf-error: #c0392b;
}

.sf-page {
  min-height: 100%;
  background: var(--sf-bg);
  color: var(--sf-ink);
  font-family: Georgia, "Times New Roman", serif;
}

.sf-main {
  max-width: 920px;
  margin: 0 auto;
  padding: calc(var(--site-header-h) + 24px) 20px 48px;
}

.sf-back {
  display: inline-block;
  margin-bottom: 16px;
  font-family: "Segoe UI", sans-serif;
  font-size: 14px;
  color: var(--sf-green);
  text-decoration: none;
}

.sf-back:hover {
  text-decoration: underline;
}

.sf-card {
  background: var(--sf-card);
  border: 1px solid var(--sf-border);
  border-radius: 4px;
  padding: 28px 32px 36px;
  box-shadow: 0 2px 12px rgba(0, 0, 0, 0.06);
}

.sf-card-top {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 16px;
  margin-bottom: 28px;
  padding-bottom: 12px;
  border-bottom: 4px solid var(--sf-gold);
}

.sf-title {
  margin: 0;
  font-size: clamp(28px, 4vw, 36px);
  font-weight: 400;
  color: var(--sf-green);
  line-height: 1.2;
}

.sf-lang {
  font-family: "Segoe UI", sans-serif;
  font-size: 14px;
  white-space: nowrap;
  padding-top: 8px;
}

.sf-lang-link {
  color: var(--sf-gold);
  text-decoration: none;
  font-weight: 600;
}

.sf-lang-link.is-active {
  text-decoration: underline;
  color: var(--sf-green);
}

.sf-lang-link:hover {
  text-decoration: underline;
}

.sf-page.sf-rtl {
  direction: rtl;
}

.sf-page.sf-rtl .sf-card-top,
.sf-page.sf-rtl .sf-rating-legend,
.sf-page.sf-rtl .sf-rating-choices,
.sf-page.sf-rtl .sf-slide-actions {
  direction: rtl;
}

.sf-page.sf-rtl .sf-services {
  direction: rtl;
}

.sf-page.sf-rtl .sf-field label,
.sf-page.sf-rtl .sf-hint,
.sf-page.sf-rtl .sf-section-title,
.sf-page.sf-rtl .sf-form-note,
.sf-page.sf-rtl .sf-rating-row-title,
.sf-page.sf-rtl .sf-rating-group-title,
.sf-page.sf-rtl .sf-slide-section-title {
  text-align: right;
}

.sf-page.sf-rtl .sf-mail-recipients,
.sf-page.sf-rtl .sf-back {
  text-align: right;
}

.sf-page.sf-rtl .sf-submit-overlay-card {
  direction: rtl;
}

.sf-lang-sep {
  margin: 0 6px;
  color: var(--sf-gold);
}

.sf-form {
  font-family: "Segoe UI", sans-serif;
}

.sf-field {
  margin-bottom: 18px;
}

.sf-field label {
  display: block;
  margin-bottom: 6px;
  font-size: 15px;
  color: var(--sf-ink);
}

.sf-required {
  color: var(--sf-error);
  margin-left: 2px;
}

.sf-field input,
.sf-field select,
.sf-field textarea {
  width: 100%;
  max-width: 100%;
  padding: 10px 12px;
  font-size: 15px;
  font-family: inherit;
  color: var(--sf-ink);
  background: #f3f5f7;
  border: 1px solid var(--sf-border);
  border-radius: 2px;
}

.sf-field input:focus,
.sf-field select:focus,
.sf-field textarea:focus {
  outline: 2px solid var(--sf-green);
  outline-offset: 1px;
  background: #fff;
}

.sf-field select.is-invalid {
  border-color: var(--sf-error);
}

.sf-field-error {
  margin-top: 6px;
  font-size: 13px;
  color: var(--sf-error);
}

.sf-hint {
  margin: 8px 0 14px;
  font-size: 15px;
  color: var(--sf-ink);
}

.sf-section-title {
  margin: 28px 0 16px;
  font-size: 16px;
  font-weight: 700;
  color: var(--sf-green-dark);
}

.sf-services {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
  margin-bottom: 24px;
}

.sf-service-btn {
  flex: 1 1 180px;
  min-height: 44px;
  padding: 10px 14px;
  font-family: inherit;
  font-size: 14px;
  font-weight: 600;
  color: #1a1a1a;
  background: var(--sf-gold);
  border: 2px solid var(--sf-gold);
  border-radius: 2px;
  cursor: pointer;
  transition: background 0.15s, border-color 0.15s, transform 0.1s;
  text-align: center;
}

.sf-service-btn:hover {
  background: var(--sf-gold-hover);
  border-color: var(--sf-gold-hover);
}

.sf-service-btn.is-active {
  background: var(--sf-green);
  border-color: var(--sf-green);
  color: #fff;
}

.sf-step.is-hidden {
  display: none;
}

.sf-slide {
  display: none;
}

.sf-slide.is-open {
  display: block;
  animation: sfSlideIn 0.28s ease;
}

@keyframes sfSlideIn {
  from {
    opacity: 0;
    transform: translateX(24px);
  }
  to {
    opacity: 1;
    transform: translateX(0);
  }
}

.sf-slide-card {
  margin-top: 0;
}

.sf-slide-back-top {
  margin-bottom: 20px;
}

.sf-slide-section-title {
  margin: 0 0 20px;
  font-size: 16px;
  font-weight: 700;
  color: var(--sf-green-dark);
}

.sf-slide-panel[hidden] {
  display: none !important;
}

/* ---------- reception rating (mobile-first) ---------- */
.sf-rating-block {
  margin-bottom: 24px;
}

.sf-staff-credentials {
  margin: 0 0 20px;
  padding-top: 4px;
  border-top: 1px solid var(--sf-border);
}

.sf-anonymous-toggle {
  margin-bottom: 12px;
}

.sf-checkbox-label {
  display: flex;
  align-items: flex-start;
  gap: 10px;
  font-size: 15px;
  font-weight: 600;
  color: var(--sf-ink);
  cursor: pointer;
}

.sf-checkbox-label input[type="checkbox"] {
  width: 18px;
  height: 18px;
  margin-top: 2px;
  flex-shrink: 0;
  accent-color: var(--sf-gold, #c9a227);
}

.sf-rating-group-title {
  margin: 0 0 12px;
  padding: 0;
  font-size: 15px;
  font-weight: 700;
  color: var(--sf-ink);
}

.sf-rating-group-title:not(:first-of-type) {
  margin-top: 8px;
}

.sf-rating-legend {
  display: none;
  grid-template-columns: repeat(3, 1fr);
  gap: 10px;
  margin-bottom: 16px;
  padding-bottom: 12px;
  border-bottom: 1px solid var(--sf-border);
}

.sf-rating-legend-item {
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: 6px;
  font-size: 13px;
  font-weight: 600;
  color: var(--sf-ink);
  text-align: center;
}

.sf-rating-row {
  margin: 0 0 20px;
  padding: 0;
  border: none;
  min-width: 0;
}

.sf-rating-row-title {
  display: block;
  width: 100%;
  margin-bottom: 12px;
  padding: 0 0 10px;
  font-size: 14px;
  font-weight: 600;
  color: var(--sf-ink);
  line-height: 1.45;
  border-bottom: 1px solid var(--sf-border);
}

.sf-rating-choices {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 8px;
  width: 100%;
}

.sf-rating-choice {
  position: relative;
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  gap: 6px;
  min-height: 88px;
  padding: 10px 6px;
  text-align: center;
  background: #fafbfc;
  border: 2px solid var(--sf-border);
  border-radius: 8px;
  cursor: pointer;
  transition: border-color 0.15s, background 0.15s, box-shadow 0.15s;
  -webkit-tap-highlight-color: transparent;
}

.sf-rating-choice input {
  position: absolute;
  opacity: 0;
  width: 1px;
  height: 1px;
  margin: 0;
  pointer-events: none;
}

.sf-face {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 44px;
  height: 44px;
  font-family: "Segoe UI Emoji", "Apple Color Emoji", "Noto Color Emoji", sans-serif;
  font-size: 1.75rem;
  line-height: 1;
  border-radius: 50%;
  flex-shrink: 0;
}

.sf-face-satisfied {
  background: #e8f5e9;
}

.sf-face-neutral {
  background: #fff8e1;
}

.sf-face-unsatisfied {
  background: #ffebee;
}

.sf-choice-label {
  font-size: 11px;
  font-weight: 600;
  color: #555;
  line-height: 1.2;
  word-break: break-word;
}

.sf-rating-choice:has(input:checked) {
  border-color: var(--sf-green);
  background: #f0f7f2;
  box-shadow: 0 0 0 1px var(--sf-green);
}

.sf-rating-choice:has(input:focus-visible) {
  outline: 2px solid var(--sf-green);
  outline-offset: 2px;
}

.sf-rating-choices.is-invalid {
  outline: 2px solid var(--sf-error);
  outline-offset: 4px;
  border-radius: 4px;
}

.sf-unsatisfied-reason {
  margin-top: 0.85rem;
}

.sf-unsatisfied-reason[hidden] {
  display: none !important;
}

.sf-unsatisfied-reason label {
  display: block;
  margin-bottom: 0.35rem;
  font-size: 14px;
  font-weight: 600;
  color: var(--sf-green);
}

.sf-unsatisfied-reason textarea {
  width: 100%;
  padding: 0.65rem 0.75rem;
  border: 1px solid var(--sf-border);
  border-radius: 6px;
  font-family: "Segoe UI", sans-serif;
  font-size: 14px;
  resize: vertical;
}

.sf-unsatisfied-reason textarea.is-invalid {
  border-color: var(--sf-error);
}

.sf-field-spaced {
  margin-top: 8px;
}

.sf-field textarea {
  min-height: 100px;
  resize: vertical;
}

.sf-field input.is-invalid {
  border-color: var(--sf-error);
}

.sf-btn {
  display: inline-block;
  min-width: 100px;
  padding: 10px 24px;
  font-family: inherit;
  font-size: 15px;
  font-weight: 600;
  border: none;
  border-radius: 2px;
  cursor: pointer;
  text-align: center;
}

.sf-btn-gold {
  color: #1a1a1a;
  background: var(--sf-gold);
}

.sf-btn-gold:hover {
  background: var(--sf-gold-hover);
}

.sf-slide-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
  margin-top: 28px;
}

.sf-questions-area {
  margin-top: 8px;
  padding-top: 20px;
  border-top: 1px solid var(--sf-border);
}

.sf-questions-panel[hidden] {
  display: none !important;
}

.sf-questions-title {
  margin: 0 0 16px;
  font-size: 18px;
  font-weight: 700;
  color: var(--sf-green-dark);
}

.sf-questions-body {
  display: flex;
  flex-direction: column;
  gap: 16px;
}

.sf-questions-placeholder {
  margin: 0;
  padding: 16px;
  font-size: 14px;
  color: #666;
  background: #f8f9fa;
  border: 1px dashed var(--sf-border);
  border-radius: 4px;
}

.sf-actions {
  margin-top: 28px;
}

.sf-submit {
  padding: 12px 28px;
  font-size: 15px;
  font-weight: 600;
  font-family: inherit;
  color: #fff;
  background: var(--sf-green);
  border: none;
  border-radius: 2px;
  cursor: pointer;
}

.sf-submit:hover:not(:disabled) {
  background: var(--sf-green-dark);
}

.sf-submit:disabled {
  opacity: 0.5;
  cursor: not-allowed;
}

.sf-form-note {
  margin-top: 12px;
  font-size: 13px;
  color: #777;
}

.sf-footer {
  text-align: center;
  padding: 24px 16px 32px;
  font-family: "Segoe UI", sans-serif;
  color: var(--sf-green-dark);
}

.sf-footer .fbrand {
  font-weight: 700;
  letter-spacing: 0.12em;
}

.sf-footer .footer-sub {
  margin-top: 6px;
  font-size: 12px;
  color: #888;
}

@media (max-width: 640px) {
  .sf-main {
    padding-left: 12px;
    padding-right: 12px;
    padding-bottom: 32px;
  }

  .sf-card {
    padding: 18px 14px 24px;
  }

  .sf-card-top {
    flex-direction: column;
    align-items: flex-start;
    gap: 10px;
  }

  .sf-title {
    font-size: 26px;
  }

  .sf-lang {
    padding-top: 0;
  }

  .sf-service-btn {
    flex: 1 1 100%;
  }

  .sf-rating-choices {
    gap: 6px;
  }

  .sf-rating-choice {
    min-height: 82px;
    padding: 8px 4px;
  }

  .sf-face {
    width: 40px;
    height: 40px;
    font-size: 1.5rem;
  }

  .sf-choice-label {
    font-size: 10px;
  }

  .sf-slide-actions {
    flex-direction: column;
  }

  .sf-slide-actions .sf-btn {
    width: 100%;
  }

  .sf-btn {
    min-height: 44px;
  }
}

.sf-page.sf-submitting {
  overflow: hidden;
}

.sf-submit-overlay {
  position: fixed;
  inset: 0;
  z-index: 2000;
  display: flex;
  align-items: center;
  justify-content: center;
  padding: 24px;
  background: rgba(47, 74, 56, 0.55);
  backdrop-filter: blur(2px);
}

.sf-submit-overlay[hidden] {
  display: none !important;
}

.sf-submit-overlay-card {
  width: min(100%, 360px);
  padding: 32px 28px;
  border-radius: 8px;
  background: var(--sf-card);
  border: 1px solid var(--sf-border);
  box-shadow: 0 12px 40px rgba(0, 0, 0, 0.18);
  text-align: center;
}

.sf-submit-spinner {
  width: 52px;
  height: 52px;
  margin: 0 auto 20px;
  border: 4px solid rgba(61, 92, 69, 0.18);
  border-top-color: var(--sf-gold);
  border-right-color: var(--sf-green);
  border-radius: 50%;
  animation: sf-spin 0.9s linear infinite;
}

.sf-submit-overlay-title {
  margin: 0 0 8px;
  font-size: 20px;
  color: var(--sf-green);
}

.sf-submit-overlay-text {
  margin: 0;
  font-family: "Segoe UI", sans-serif;
  font-size: 14px;
  line-height: 1.5;
  color: #666;
}

@keyframes sf-spin {
  to {
    transform: rotate(360deg);
  }
}

/* Feedback welcome modal (client & staff) */
body.sf-welcome-open,
body.cf-welcome-open {
  overflow: hidden;
}

.sf-welcome-modal,
.cf-welcome-modal {
  position: fixed;
  inset: 0;
  z-index: 1500;
  display: flex;
  align-items: center;
  justify-content: center;
  padding: 24px;
  background: rgba(47, 74, 56, 0.62);
  backdrop-filter: blur(2px);
}

.sf-welcome-modal[hidden],
.cf-welcome-modal[hidden] {
  display: none !important;
}

.sf-welcome-modal-card,
.cf-welcome-modal-card {
  width: min(100%, 560px);
  max-height: min(90vh, 720px);
  overflow: auto;
  padding: 32px 28px 28px;
  border-radius: 8px;
  background: var(--sf-card);
  border: 1px solid var(--sf-border);
  box-shadow: 0 12px 40px rgba(0, 0, 0, 0.18);
}

.sf-welcome-modal-title,
.cf-welcome-modal-title {
  margin: 0 0 1rem;
  font-size: 22px;
  color: var(--sf-green);
  text-align: center;
}

.sf-welcome-modal-body,
.cf-welcome-modal-body {
  font-family: "Segoe UI", sans-serif;
  font-size: 15px;
  line-height: 1.65;
  color: #444;
}

.sf-welcome-modal-body p,
.cf-welcome-modal-body p {
  margin: 0 0 0.85rem;
}

.sf-welcome-modal-signoff,
.cf-welcome-modal-signoff {
  margin-top: 1.25rem !important;
  font-weight: 600;
  color: var(--sf-green);
}

.sf-welcome-modal-close,
.cf-welcome-modal-close {
  width: 100%;
  margin-top: 1.5rem;
}

@media (max-width: 575.98px) {
  .sf-welcome-modal,
  .cf-welcome-modal {
    padding: 16px;
  }

  .sf-welcome-modal-card,
  .cf-welcome-modal-card {
    padding: 24px 20px 20px;
  }

  .sf-welcome-modal-title,
  .cf-welcome-modal-title {
    font-size: 20px;
  }

  .sf-welcome-modal-body,
  .cf-welcome-modal-body {
    font-size: 14px;
  }
}

@media (min-width: 641px) {
  .sf-rating-legend {
    display: grid;
  }

  .sf-rating-row-title {
    font-size: 15px;
  }

  .sf-choice-label {
    font-size: 12px;
  }
}